3 Top HP Deskjet 3752 Printing Problems and Their Solutions

HP Deskjet 3752 printer problems
Source: Pixabay

The HP Deskjet 3752 all-in-one printer is a very affordable inkjet printer that is ideal for general printing applications with low-volume printing requirements. It produces decent black and color prints at an acceptable printing speed and has a very good scanning performance. You can also connect it via a USB cable or use it as a wireless printer.

Moreover, it’s easy to use so it is ideal for non-tech savvy users, though it doesn’t come with extra functions for your special printing requirements. Being a simple printer, HP Deskjet 3752 doesn’t always print flawlessly. Here, we will discuss the top problems that users mostly encounter with this printer along with solutions to help you fix these issues. So keep on reading to know more!

Problem #1. Not Printing Issues

The first problem is when your printer is not printing anything or it can print but the output quality is poor. Common HP Deskjet 3752 not printing issues include the following:

    • printing blank pages
    • not printing black or color
    • not printing even if the ink is full
    • printing smeared text or track marks
HP Deskjet 3752
HP 65 XL

But why do the above issues happen? Why is your HP printer not printing when the ink is full? Below might be the possible reasons for these problems:

Why-the-HP-printer-is-not-printing-when-the-ink-is-full
  • Low ink levels or empty cartridges
  • Defective HP Deskjet 3752 ink replacement cartridges or you didn’t install the cartridges properly
  • Clogged printer nozzles (dried ink causes your printer’s nozzles to get clogged, especially if you haven’t used your printer for quite some time)
  • Your printer is not properly connected to your computer (faulty USB connections or your printer might not be connected to your wireless network)
  • You didn’t insert papers properly into your printer’s tray. Incorrect paper size might also cause your printer to print blank pages.
  • You haven’t installed the correct printer driver that matches your printer’s model
  • Outdated printer driver
  • Damaged Print Spooler files

9 Methods to Fix the Not Printing Issues

9-Methods-to-Fix-the-Not-Printing-Issues

#1 Check Ink Levels & Replace Empty Ink Cartridges

First of all, make sure that your ink cartridges are not running out of ink.

For Windows users, just search your printer’s name on your computer and click on it to open the HP Printer Assistant window. You’ll see the ink levels in the Estimated Levels section.

For Mac users, click your printer from the Printers & Scanners window, go to Options & Supplies, and then click the Supply Levels tab.

Replace empty ink cartridges if there are any.

#2 Use Reliable Cartridges

It is also important to use reliable HP Deskjet 3752 ink cartridges to avoid incompatibility problems with your printer. YoyoInk supplies high-quality but affordable compatible HP 3752 ink cartridges that are resistant to smudging and fading. Manufactured to meet the highest standards, our ink cartridges can help you achieve exceptional prints at budget-friendly prices.

#3 Clean Your Printer’s Printhead

For blank pages caused by clogged nozzles, you can perform a cartridge cleaning cycle. If you are using a Windows PC, just launch the HP Printer Assistant window, go to Maintain Your Printer, and then click on Clean Cartridges under Device Services. Follow the on-screen instructions.

In macOS, proceed to the Utility tab on your printer’s Options & Supplies window. Click on  Open Printer Utility > Clean Printheads > Clean and then follow the succeeding instructions.

#4 Clean the Ink Nozzles

If your printer is producing smeared texts or track marks, you need to clean the ink nozzles manually. Remove the ink cartridges and clean the area surrounding the ink nozzles using a cotton swab and distilled water.

Do NOT touch the ink cartridge contacts and nozzle plates when cleaning the ink nozzles. Make sure that the ink cartridges are dry before reinstalling them into your printer.

#5 Do a Hard Reset

To reset your printer, follow the steps below:

  1. Restart your HP printer.
  2. Once your printer is powered on, unplug your printer’s power cord from its back.
  3. Disconnect the power cable from the socket. If you are using a wired connection, disconnect the USB cable too.
  4. Wait for up to three minutes before pressing your printer’s power button and holding it for one minute.
  5. Replug your printer’s power cable directly to a socket without multi-plug extensions or surge protectors.
  6. Reconnect the power cable to your printer and turn it on.
  7. Check if the error still persists.

#6 Load Papers Into the Paper Tray Properly

Make sure that the printing sides of the papers are facing upwards when you load them into the input tray, especially when you are using photo papers. The printing sides of papers are usually smoother than their non-printing sides. 

#7 Reinstall Your Printer’s Driver

First, uninstall your printer from your computer’s programs. After uninstalling, go to HP’s official site and download the latest HP DeskJet 3752 All-in-One Printer driver. Install the software once you have downloaded it. Lastly, add your printer to your computer again.

#8 Align Your Printer

An alignment process is always recommended after installing new ink cartridges to improve print quality. You can follow the steps specified in WikiHow on how to align your HP printer.

#9 Restart the Print Spooler Service

The last solution is to restart the Print Spooler service on your Windows computer. To do this, follow these steps:

  1. Search the Run app on your computer, launch it, and then enter services.msc to open the Services window.
  2. Look for Print Spooler from the list, right-click on it, and choose Stop.
  3. Go to C:\Windows\System32\Spool\PRINTERS using Windows Explorer and then delete all of the files inside this folder.
  4. Restart both your computer and printer.

Problem #2. Paper Jam Error (E3 Error)

Possible-Reasons-of-Paper-Jam-Error-&-Methods-to-Solve-it

Paper jams – another common problem that happens especially if you are printing a lot of documents. The E3 error, or carriage jam, indicates paper jam error which is identified through the following:

  • Resume Light
  • Ink alert light
  • Paper error light
  • Blinking error light

Below are the possible reasons for this problem so that you can avoid them in the future:

  • You are trying to print large images using thin paper
  • You are using the wrong paper type. Your paper might also be too thick or too thin and of poor quality.
  • Improper installation of ink cartridges.
  • Your printer’s output tray is full

4 Methods to Fix the Paper Jam Error

paper-jam

#1 Use recommended HP Deskjet 3752 Papers

Make sure that you use recommended papers for your printer and for your application. Also, do not use curled or wrinkled paper.

#2 Perform a Hard Reset

To perform a hard reset on your printer, follow the steps in Solution #5 in the previous section.

#3 Reinstall the Ink Cartridges

For jam errors caused by improperly installed ink cartridges, try removing and reinstalling all of the ink cartridges before printing again.

#4 Remove Any Jammed Paper or Objects from Your Printer

Follow the steps below to clear jams from your printer:

Step 1. Check Jammed Paper in Your Printer’s Input Tray

Before clearing other parts of your printer, make sure to remove the papers from the input tray to avoid damaging your printer. After that, use a flashlight to check for jammed paper as well as objects in the area. If you find a jammed paper, use both of your hands to pull the paper out. Allow your printer to automatically clear the jam by pressing Cancel on your printer.

Step 2. Check Jammed Paper in Your Printer’s Output Tray

After checking the input tray, do the same thing to the output tray.

Step 3. Check Jammed Paper in the Ink Cartridge Access Area

The last step is to ensure that the carriage is able to move freely by doing these:

    1. Open your printer’s ink cartridge access area.
    2. Once the carriage becomes silent and idle, unplug all cables while your printer is on.
    3. Remove any jammed objects of paper you find in the area.
    4. Clear any blockages from the carriage’s path by pushing the carriage towards the right.
    5. After removing any jams you find, reconnect all cables and power on your printer.

Problem #3. “Printer is Offline” Error

You will often see this error on your computer screen when your printer failed to communicate properly with your PC. To fix this error, the easiest and most convenient solution would be to download the HP Print and Scan Doctor diagnostic tool to automatically diagnose as well as resolve the “Printer is offline” issue.

Wrapping It Up

A malfunctioning printer is not what you want to have when you have a lot of documents you need to finish printing before your deadline. But hopefully, you were able to find the perfect solution you were looking for in this guide.

Again, make sure that you use reliable cartridges and have installed them properly, use appropriate papers and drivers, and that your printer is always clean. These can help you avoid printing problems in your HP Deskjet 3752 printer. For more troubleshooting guides for HP printers, feel free to check our other blogs below:

2 Comments

  • Jackie

    There is an orange light flashing after I installed new ink

    Reply
    • Julia Page

      When the orange light is blinking it is an indication that there is an issue with the printer cartridge, toner, or probably a corrupted configuration setting. If you’ve checked your ink cartridge and all is well but still the error persists, you can either perform a power reset or you can uninstall/reinstall your printer driver.

      Reply

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