Below are the solutions you can do:
1. Check your ink cartridges
-
- Reinstall your ink cartridges
- Clean clogged or blocked ink cartridges
- Check ink levels on your HP printer
- Refill or replace empty ink cartridges
- Use genuine HP ink cartridges on your printer
2. Restart your HP printer. Unplug its cables and reconnect them after a few minutes before turning your printer back on.
3. Troubleshoot your printer using the Windows troubleshooter
4. Download the HP Print and Scan Doctor app and then run it
5. Update your printer driver
6. Configure the Printer Spooler services and restore necessary files:
-
- Launch the Services app on your computer
- Stop the Printer Spooler service
- Go to C:\Windows\System32\spool\PRINTERS and delete all of the files there.
- Start the Printer Spooler service again
susan waks
my hp4620 printer prints blank pages
Julia Page
Have you tried doing a print test? If you haven’t yet, I would suggest doing so. Here’s how:
1. Load plain white U.S. letter or A4 size paper in the tray.
2. On the control panel home screen, press the Setup icon.
3. Press the button next to the Down Arrow until Reports displays next to OK.
4. Press the button next to OK to select Reports.
5. Press the button next to the Down Arrow until Print Quality Report displays next to OK, and then press the button next to OK. The report prints.
The results will help you determine the issue. Also, you can check if the copier works as a stand-alone device. If it works fine, it is possible that this is a software issue. I hope this helps!
Rachel
So I’ve done everything on here save for cleaning the print heads manually, and I’ve tried using the copier, but it still prints blank. What can I do? My printer is a Brother MFC-J480DW
Julia Page
You can place a document with text or an image on the machine depending on your model and make a copy. If you are getting a completely blank page, this is an indication that there is a problem with the machine’s hardware. You can reach out to Brother’s customer care for more technical help.
However, if you are able to make a copy of the document. It is possible that the driver is corrupt or outdated. You can uninstall and install the printer driver.
1. From your Windows PC, go to the programs section and choose the control panel from the option.
2. Then select Program and features option to choose brother printer driver and click the “Uninstall” option.
3. Click on “Yes” to start the process and follow other onscreen instructions.
4. You have to restart your computer and install the latest version driver.
Ira Smith
Thanks for sharing the great information. Last week my hp printer was showing an error. I was checked, and the hp printer print head failed. I tried more things. BUt unsuccessful.
I searched on google and found your article. After reading your article. I followed those steps you mentioned. It really worked. Thanks
Lawrence
Saw the same on YouTube, where it suggested to turn off printer and restart computer) as your posting (6) below. It worked for me.
“6. Configure the Printer Spooler services and restore necessary files:
Launch the Services app on your computer
Stop the Printer Spooler service
Go to C:\Windows\System32\spool\PRINTERS and delete all of the files there.
Start the Printer Spooler service again”